{"id":302,"date":"2017-12-12T14:38:03","date_gmt":"2017-12-12T06:38:03","guid":{"rendered":"http:\/\/tran.tcu.edu.tw\/cc-2016\/?page_id=302"},"modified":"2026-01-12T09:15:08","modified_gmt":"2026-01-12T01:15:08","slug":"campus-network-maintenance-3","status":"publish","type":"page","link":"https:\/\/cceng.tcu.edu.tw\/?page_id=302","title":{"rendered":"Campus Network Maintenance"},"content":{"rendered":"

Campus Network Maintenance<\/h1>\n

If you discover a network anomaly, please perform a basic test first. If a network failure occurs in the administrative and teaching areas, please perform a self-test first. This will help to eliminate minor problems and allow you to clearly and effectively describe the problem when reporting a problem.<\/span><\/p>\n

The detection method is as follows:<\/span><\/p>\n

    \n
  1. Can you connect to our university website www.tcu.edu.tw?<\/span><\/li>\n
  2. Check whether you can connect to the university’s administrative system website, admin.tcu.edu.tw.<\/span><\/li>\n
  3. Check if you can connect to www.google.com?<\/span><\/li>\n
  4. Can I use email service?<\/span><\/li>\n
  5. Can you connect to the academic network of other friendly universities, such as Donghua University www.ndhu.edu.tw?<\/span><\/li>\n
  6. If there are other computers in the office or on the same floor, try using other computers to test and confirm whether the problem is isolated to a single computer.<\/span><\/li>\n<\/ol>\n

    Feeling that the Internet is slow?<\/span><\/p>\n

      \n
    1. Are you experiencing slow connections to websites both inside and outside the school? Try using a different browser (like Firefox or Chrome) and try again.<\/span><\/li>\n
    2. Connecting to Google is fine, but connecting to the school system is slow? Please contact our system development team.<\/span><\/li>\n
    3. I feel like my internet is slow, but I’m not sure if it’s a problem on campus or with the academic network. You can check this website <\/span>[Academic Network Quality Test Station]<\/span><\/a><\/li>\n
    4. My internet speed is unstable. I’m wondering if there’s congestion on campus. Please refer to <\/span>[Tzu Chi University Traffic Statistics]<\/span><\/a><\/li>\n<\/ol>\n

      Campus network repair<\/span><\/p>\n

        \n
      1. Use other computers in the office and fill out a repair request in <\/span>the school administration system<\/span><\/a> “Computer Center \u2192 Center Service Application”.<\/span><\/li>\n
      2. Please ask the department assistant to fill out the maintenance form on your behalf<\/span><\/li>\n
      3. If there is a large-scale network failure, please notify the Computer Center by phone.<\/span><\/li>\n<\/ol>\n

        Repair contact window:\u00a0<\/span><\/p>\n

          \n
        • Central Campus Yuji Lin, ext. 11572\u00a0<\/span><\/li>\n
        • Jianguo Campus Zongwei Liang, ext. 22450\u00a0<\/span><\/li>\n
        • Jieren Campus Ximen Lu, ext. 31630<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

          Campus Network Maintenance If you discover a network an […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","footnotes":""},"class_list":["post-302","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/cceng.tcu.edu.tw\/index.php?rest_route=\/wp\/v2\/pages\/302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cceng.tcu.edu.tw\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cceng.tcu.edu.tw\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cceng.tcu.edu.tw\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/cceng.tcu.edu.tw\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=302"}],"version-history":[{"count":3,"href":"https:\/\/cceng.tcu.edu.tw\/index.php?rest_route=\/wp\/v2\/pages\/302\/revisions"}],"predecessor-version":[{"id":987,"href":"https:\/\/cceng.tcu.edu.tw\/index.php?rest_route=\/wp\/v2\/pages\/302\/revisions\/987"}],"wp:attachment":[{"href":"https:\/\/cceng.tcu.edu.tw\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}